
In modern organizations, Human Resources (HR), cannot limit itself to a mere implementation role. Its approach to managing the function needs to expand in order to become a strategic partner in the business. This course will help you learn about the tools and techniques used in drafting and developing HR strategies. It will also equip you with the knowledge and skills you need to translate such strategies into actions. Furthermore, the course will enable you to link the HR strategy to that of the organization and provide real value-adding HR solutions that you can present in a language organizational management understands.
This course uses a combination of theory and practical application of course concepts. Participants will engage in simulation exercises combined with round table discussions of real-life situations allowing them to gain a strong grip on the knowledge and skills presented in this course.
Human resource management covers the various aspects of making up a workforce for an organisation. The main tasks of human resource managers are to attract, select and assess employees in order to fit the organization’s needs and culture as well as ensure the well-being and development of employees by training and monitoring working conditions. This Strategic Human Resource Management module considers the different aspects of human resource management at a strategic
By the end of the module you will be able to:
This is a three-day overview of human resource issues facing today’s business owners and managers. You do not always have the expertise to deal with many employee relationship issues you face, and yet you will be expected to make decisions that are both effective and legal. This course will walk you through the hiring process, from performing a skills inventory to conducting the interview, discussing orientation and cover some issues that arise after the hiring process (such as diversity issues, compensation and discipline)
Officers entering the Public Service are often confronted with serious challenges including a lack of reliable information about the service in general, and reluctance by serving officers to mentor and coach them in all aspects of their job requirements. In trying to confront these challenges, the new officer sometimes makes serious mistakes that sometimes become a de-motivator and scares their personal initiative to do well. This course is therefore designed to enable the new officers to not only enable them to understand the public service and the exceptions of their job but also build their confidence to contribute more effectively to their new employer. The course shall expose the learner to the ideal public service culture and ethics, the history and the future direction of public service delivery hence preparing the inductees to fit within any sector of the public service during their tour of duty
On completion, participants should be able to:
a) Overview
This training course delivers in-depth content covering the application of Competency Frameworks to identify, train, develop and improve the return on investment achieved through the human resource. As one of the most expensive budget items, organisations with the ability to maximise potential and talent will deliver higher profitability and greater investment. Participants will be able to transfer the lessons learnt immediately upon return to work by designing and implementing a competency-based framework which delivers.
b) Target groups
This course is applicable to any person actively involved or considering developing a structured approach to managing the return on investment of the human capital via clear identification of criteria, objective measures, assessment and reporting. The following professionals might greatly benefit:
c) Duration
When entering a training room, you need to be able to ‘walk the walk’ and ‘talk the talk’ to gain credibility and make sure that you are prepared for the training session and can access the tools, strategies and techniques in a fashion that elevates learning to a new level of experience. Keeping information fresh and reinforcing new learning is a constant challenge to the trainer.
This training will show you how to optimize your training environment and training programmes to achieve outstanding learning results. Whether you need to train experienced trainers or infuse a little energy into seasoned professionals, this ‘train the trainer’ programme will teach participants how to determine the needs of an audience, improve classroom charisma, handle difficult participants, use activities effectively and more
Performance management makes sure that the employee and the organisation are focused on the same priorities. It touches on the organisation itself by improving production and reducing waste. It is the key to keeping an organisation and employees aligned, which improves performance and productivity.
Learn the tools and techniques on how to conduct effective employee appraisals, give constructive feedback and carry out counselling sessions. Through various role plays and case studies, delegates will be provided with opportunities to develop a more productive and constructive employment relationship.

